English
Português (Brasil)
Español
Frequently Asked Questions (FAQ)
Everything you need to know to keep your PC protected, fast, and worry-free
Autonomous IT maintenance for your PCs and servers. Find answers, clear up doubts and see how GuardifAI works quietly to give you peace of mind.
Still have questions about how GuardifAI works? You’re in the right place. Whether you’re a home user, parent, freelancer, or small business owner — here are the most common questions we receive and our straightforward answers.
What is GuardifAI?
GuardifAI is autonomous IT maintenance that keeps your PC safe and ready: updates applied, antivirus managed, health monitored. It works 24/7 in the background and tells you in plain language when something needs you.
What does the Free plan include?
The Free plan monitors up to 3 PCs: 24/7 health monitoring, performance reports and smart alerts, all in one dashboard — no credit card required. See pricing for details.
What does the Pro plan include?
Pro puts maintenance on autopilot: Windows and third-party updates applied automatically, your antivirus (Microsoft Defender) managed for you, routine problems fixed automatically and upgrade recommendations — priced per device. See pricing.
Is installation complicated?
No. One small download, one activation key, less than a minute — we handle everything else.
Will it slow down my PC?
No. The agent is small and runs quietly in the background. Where you may feel a difference: GuardifAI manages what opens with Windows, keeps updates applied, and watches disk health — the things that actually make a PC feel slow when nobody maintains them.
How will I be notified if something goes wrong?
You’ll receive alerts by email or inside your dashboard — plain language, real alerts only.
Do I still need antivirus software?
No extra antivirus needed. GuardifAI manages Microsoft Defender — the antivirus already on your machine — keeping it configured, updated and monitored, and alerts you to what it catches.
Can GuardifAI recommend a technician if I need physical repairs?
Yes — if your machine shows signs of a hardware problem, the diagnosis shows up in your dashboard with the evidence, and you decide who to call.
Can GuardifAI detect when my PC needs in-person maintenance?
Yes. It watches hardware signals like:
- Overheating
- Battery degradation
- Failing hard drives
- Unusual slowdowns
If something is detected, you get a report and next steps.
Can I cancel anytime?
No lock-in. Cancel whenever you want — annual plans stay active until the end of the paid period.
What makes GuardifAI better than a standard antivirus?
GuardifAI doesn’t replace your antivirus — it makes sure it’s always on, always updated, and actually scanning. And if anything turns it off, you’ll know in minutes. On top of that, it does what no antivirus does: applies updates, fixes routine problems, watches machine health and suggests upgrades when the data shows they’re worth it.
Is my data private and secure?
Yes. GuardifAI only monitors your system health, never your personal files or browsing history. Your privacy is fully respected.
Who is GuardifAI made for?
- Home users who want peace of mind
- Parents who want safer, smoother family computers
- Freelancers and remote workers
- Small business owners with no IT team
Which devices are supported?
Windows — PCs, laptops and servers.
Does GuardifAI work for small businesses too?
Yes — small businesses without an IT team are exactly who GuardifAI was built for: every company PC in one dashboard, maintenance running by itself. For larger setups or multi-device plans, contact us for a custom quote.
Why GuardifAI?
Because nobody loses an afternoon to a slow, outdated computer. No more mystery crashes, missed updates or machines nobody maintains — the routine runs itself, and you only hear about what matters.